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Ensuring you receive your confirmation Link
Ensuring you receive your confirmation Link

Struggling to get your confirmation link? Verify your email, check spam, or resend the link. Read on for a step-by-step guide.

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Written by Thibaud
Updated over a week ago

Registering for is simple, but sometimes merchants may run into the hiccup of not receiving the all-important confirmation link in their email. We understand the inconvenience and have outlined steps below to help you resolve this issue quickly.

1. Verify Your Email Address

It may sound basic, but sometimes typos can slip in, especially if you're registering in a hurry. Double-check the email address you entered during the registration process:

  • Did you use the correct domain (e.g., instead of

  • Were there any extra spaces or missing characters?

If you find an error, go through the registration process again with the correct email.

2. Check Your Spam or Junk Folder

Due to various email filtering systems, occasionally, genuine emails end up in the Spam or Junk folder.

  1. Open your email client or webmail service.

  2. Navigate to the Spam or Junk folder.

  3. Look for an email from If you find it, mark it as 'Not Spam' or 'Not Junk' to ensure future emails from us land in your main inbox.

3. Resend the Confirmation Link

Still haven’t received the email? No problem:

  1. Visit this link (Note: A specific link would be inserted here leading to the page where the email address can be re-added).

  2. Re-enter your email address.

  3. We'll send you a new confirmation link and instructions on how to update your password.

Final Thoughts

Your swift access to our platform is crucial for us. If you've tried all the above steps and still face issues, please don’t hesitate to contact our support team. We’re here to assist and ensure you have a smooth experience with

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